Privacy Policy

This Privacy Policy explains how Golden Flower Chinese Herbs (“we,” “us” or “our”) collects, uses and discloses your personal information when you use our services. Your privacy is important to us and we are committed to protecting it. We have created this Privacy Policy to explain our practices regarding the collection, use and disclosure of your personal information that we may collect from you on our website at gfcherbs.com (the “Site”) or through other means such as email communications with us. 

We understand that your privacy is important. This policy describes what types of information we collect from you, how we use it, with whom we share it, and how you can access and update it.

Information We Collect

We may collect the following types of information about you: 

• Personal Information such as your name, address, telephone number, email address or other contact information that would allow someone to identify or contact you; 
• Payment Information such as credit card numbers and billing addresses; 
• Preference Information including product preferences, language preferences, communication preferences and marketing interests; 
• Technical Data such as IP addresses and browser type.

How We Use Your Personal Information

We use the personal information we collect from you in order to provide our services to you (e.g., processing orders), improve our services to better meet your needs (e.g., improving product selection and customer service) and to communicate with you (e.g., sending emails or other communications about our products). 

We may also use your personal information for marketing purposes, such as providing promotional offers, special events or surveys. You can opt out of receiving these communications at any time by following the instructions provided in each communication or by contacting us directly. 

How We Share Your Personal Information

We will not sell, rent or otherwise disclose your personal information to third parties without your consent except as described in this Privacy Policy. We may share your personal information with third-party service providers who perform services on our behalf (such as payment processing companies and website hosting services). These service providers are contractually obligated to protect the security of any data they process on our behalf and are prohibited from using it for their own purposes. 

Security

We take steps to help protect the security of your personal information that we collect from you including physical, technical, administrative measures designed to safeguard against unauthorized access. However, no method of transmission over the internet is 100% secure so we cannot guarantee its absolute security.